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A United Airlines plane. (photo: mattingham/flickr CC BY-NC-ND 2.0)
Not so friendly skies: The fall of in-flight courtesy
It has always been my understanding that competition forces companies to try harder, offer better services and be more creative. In many cases, competition brings prices down. However, in the case of air travel, it seems quite the opposite. The more I travel, the less I seem to be offered on board. So we gave…
By Ori J. Lenkinski October 17, 2012
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